The Parking Facilities and Enforcement Division operates public parking lots and garages and enforces the city's parking laws. It also enforces registration, licensing, inspection and safety regulations for commercial vehicles such as taxicabs, limousines, vessels for hire, vehicles for hire, wreckers and school buses operating within the city.
The services provided by our main office include: citation and tag research and information; monthly permit parking; setting court appearances for parking citations; meter bag rentals; freight zone permits; and daily parking at parking facilities.
Our goal is cost effective, convenient and safe downtown parking achieved through:
- A knowledgeable staff to answer customer questions and concerns.
- Effective enforcement of on-street parking.
- Regular patrolling of city lots and facilities.
- Highly competitive rates in our parking lots and garages.
- Fast and competent repair of parking meters.
- Addressing customers' questions and concerns by effective use of the city's C.A.R.E. system.
- Quarterly customer satisfaction surveys.
Pay Parking Citations Online.
To view City Ordinances enforced by the Parking Division, please click here. Continue to the "Jacksonville Code of Ordinances" then search "Parking."
To request service or report a problem, please call 630-CITY (2489) or use the online CARE system.