The Human Resources Division is responsible for personnel hiring and management. The division updates rules and regulations and maintains personnel records, rosters and detailed job descriptions for each position. It administers development, training and retraining programs and analyzes compensation, benefits and other issues to help the city stay competitive.

The division conducts examinations to determine employee qualifications and helps ensure payroll accuracy. It also administers labor relations and employee benefit programs and helps procure health and life insurance for city employees.

The City of Jacksonville is an Equal Opportunity/Equal Access Employer. 
The city does not discriminate on the basis of race, color, national origin,
marital status, gender, religion, age or disability in employment or the
provision of services. 

To request service or report a problem, please call 630-CITY (2489) or use the online CARE system.