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The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents.
Our extensive range of benefits programs covers Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, a 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees.
To further support our employees, we conduct new employee benefits on-boarding sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, discounted gym memberships, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce.
With our dedicated team and a diverse range of benefits programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community.
Location: City Hall at St. James, 117 West Duval Street, Suite 150, Jacksonville, FL 32202 
Hours: Monday - Friday, 7:30am - 4:30pm
Phone: 904-255-5555
Fax: 904-255-5565
Email: Benefits@coj.net
City of Jacksonville Benefit Plans
Employee Benefits Guide (ADA) Retiree Benefits Guide (ADA)
Employee Benefits Guide (colored) Retiree Benefits Guide (colored)
Upcoming Webinars, Seminars, and Wellness Events
Wellness Live Webinars
Register today for Florida Blue’s wellness education live webinars. Or click the link on the date below to register.
Sleep - June 11, Tuesday from 1:00 pm - 1:45 pm ET
Improve your quality of sleep with strategies, tips and helpful resources.
No Time to Eat? - June 12, Wednesday from 1:00pm - 1:45pm ET
Eat Healtier when you don't have time to eat at home.
Eating Disorders - June 20,Thursday from 1:00 pm - 2:00 pm ET
Better understanding of eating disorders and how to support someone.
Mental Health: Depression - June 26, Wednesday 12:00 -1:00pm ET
Understand how positive mental health impacts your life, environment, the peope and to effectively cope with unpleasant situations and enjoy life once again.
Missed passed webinars? Listen to past webinars recordings here.
Financial Wellbeing Webinars
For the past webinars, you can still register to replay the webinar on demand.
JAN 17- Basic Budgeting & Money Management (You can still register to replay the webinar on demand)
FEB 21- Retirement Account Basics:Your Employer Plan & Beyond (You can still register to replay the webinar on demand)
FEB 29- Executive Benefits:Leveraging Your Workplace Benefits, Life & Disability Insurance
MAR 20- Prioritizing Your Debt Goals:What Debt to Pay Off First (You can still register to replay the webinar on demand)
APR 17- Navigating the Financial Impact of Life Events:Home Purchases
MAY 15- Navigating the Financial Impact of Life Events:What to Expect When Expecting
JUN 12- Navigating the Financial Impact of Life Events:Whole Family Financial Plan
JUL 17- When Do I Need a Professional Financial Planner & Estate Plan?
AUG 21- Preparing to Retire
SEP 18- Your Employer Benefits & You (Open Enrollment Discussion)
SEP 26- High-Net-Worth Employees:Navigating & Maximizing Benefits
OCT 16- The Election & Its Impact on Your Wallet
NOV 20- Investing 101
DEC 18- Your Financial Review for the Year
Employee Assistance Program (EAP)
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HEALTH ADVOCATE EMPLOYEE ASSISTANCE + WORKLIFE SERVICES
The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It's is a high-quality EAP firm specifically selected for their experience and responsiveness.
The EAP is a 24-hour confidential and professional counseling, coaching and consulting service that helps employees resolve problems in their life that are, or could be, interfering with work and productivity. The focus is on improving health and performance and providing an easy, professional, hassle-free way for employees to access objective help. EAP is based on the premise that we all experience problems sometimes that can result in stress, conflicts and difficulty concentrating and can compromise quality of life and/or ability to focus on the job.
Help is Only a Phone Call Away 24/7!!
Phone: 1-877-240-6863
Email: Answers@HealthAdvocate.com
Website: HealthAdvocate.com/Members
What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
EAP at a glance:
- Confidential Assistance
- Diverse EAP Professionals
- Multiple Locations
- Problem Resolution Focus
- Referrals to Community Resources
- Balancing Work & Family Life
- Financial Problems & Legal Difficulties
- Workplace Conflicts
- Alcohol/Drug Abuse
- Managing Stress
- Coping With Grief or Loss
- Childcare and Eldercare Concerns
- Parenting Issues
- Depression
The current conflict in the Middle East is of worldwide concern, and can be especially distressing for those who have friends or family members living in the conflict zone or serving in the military. Here are some helpful resources to guide you and your family in coping with this traumatic event.
We also want to remind you that we’re here to guide you to additional resources, information and support you may need in the coming days and weeks.
Just call: 877.240.6863
For the month of June, Health Advocate is promoting Summer Health and Safety Tips in recognition of National Safety Month.
Health - Florida Blue / UF Health
Website: https://www.floridablue.com/
Benefits & Coverage
Florida Blue HMO BlueCare Plan 48 : Benefits & Coverage Schedule of Benefits
Florida Blue HMO-High Deductible Plan 65 : Benefits & Coverage Schedule of Benefits
Florida Blue PPO BlueOptions Plan 05782 : Benefits & Coverage Schedule of Benefits
Florida Blue EPO UF HEALTH Plan 03768 : Benefits & Coverage Schedule of Benefits
Florida Blue City of Jacksonville Local Representative: Denis Woods
Location: City Hall, Employee Benefits, Suite 150
Phone Number: 904-255-5570
Email: denis.woods@bcbsfl.com
Hours: Monday - Friday, 7:30am - 4:30pm
Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267)
TTY number for the hearing impaired call: 1-800-664-5295 # 711
NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN
The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.
Dental - Humana Dental Insurance
Website: Humana.com
Humana Dental Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013 Group # 773983
*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO.
Life - Basic, Supplemental, Dependent, Statutory Life
Standard\Hartford Life Insurance
Standard Group Number: 750973
Standard Medical Underwriting: 1-800-843-7979
Standard Life Claims: 1-800-628-8600
Is Your Life Insurance Beneficiary Form On File Current?
Download the form below, update your beneficiaries and hand deliver to Employee Benefits.
Life Insurance Beneficiary Forms:
Wellness - Florida Blue Better You
Earn 100 points in the Better You Wellness Program for each webinar you register/attend below:
For Questions contact: Denis Woods | Florida Blue Representative | Phone: 904-255-5570 Email: denis.woods@bcbsfl.com
- YMCA City of Jacksonville Employees/Retirees Only
Quit Smoking with Tobacco Free Florida